US Free Shipping FAQ

How do I unlock Free Shipping?

You'll be eligible to use this promotion when your cart total before tax and shipping reaches $150 or more. To activate it, enter the FREESHIP150 coupon code at checkout.

What shipping methods does this promo work with?

This promotion makes Zyia Economy Shipping free for eligible orders. You should select Zyia Economy as your shipping method at checkout. However, please note that NO MATTER WHICH METHOD YOU CHOOSE, all orders that use the FREESHIP150 code WILL be shipped with Economy Shipping.

If you want to choose a faster shipping option, remove the FREESHIP150 code from your cart before you check out.

Can I combine this offer with discounts and coupons?

Discounted and regular-price items all count toward the cart threshold required to activate this promotion. However, gift cards will not count toward your cart total, and you can only add one coupon to an order. Therefore, you will not be able to add the FREESHIP150 code and another coupon code to your order.

I wanted Free Shipping but forgot to add the code before checkout. What do I do?

Contact Customer Support. If your order qualified for this promo, we can help refund your shipping.

I wanted faster shipping but just realized the free shipping is Economy. What do I do?

We have a short window in which to edit your order. If you wish to upgrade your shipping method, contact Customer Support immediately.